View Full Version : lyman customer service
greenshoots
24-06-2008, 05:00 PM
most impressed sent them a email this morn saying i had broken the decapping pin on my 310 tool asking for replace part number, reply this evening new pin will be in the post and that ordinary die pins are interchangeable with the 310 tool...........:)
viv
greenshoots
05-07-2008, 10:42 AM
well nearly recieved my new complimentary lyman decapping pin today.......:rolleyes: but had to decline acceptance off mr postman as there was £17.95 customs charges..........:eek: so i said send back anyone know if it costs postie to return mail to the states..........:D
viv
stalker1
05-07-2008, 01:50 PM
wow cheek of it,
if they were giving it to you and you had not paid for it customs had no right to attach a charge to it, well thats the way i see it,
i would be checking that out it i were you as it sounds like lyman were makeing a gift of it to you
greenshoots
05-07-2008, 03:48 PM
they were the cost on the greenslip was just the postage of just under $3 someone in customs cant add up....:( oh well ordered a pack of 10 decapping pins this week for £1.64..of midway uk.........:)
viv
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