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Thread: Phoning JS Ramsbottom

  1. #1
    ptheta Guest

    Phoning JS Ramsbottom

    Has anyone ever managed to actually do this? I'm sure I've seen other people joking about it on here somewhere.
    I was going to buy a Gamo Compact off them but I'm having second thoughts now as I just can't get through to them and I've been trying for a day or so. I reckon I'll just have to pay the extra and get it from Uttings.
    Paul (feeling exasperated!).

  2. #2
    neocaligatio Guest
    I did, just once though! Just keep trying is all you can do- I tried once for 2 days. Try both their numbers, not just the free phone one.

    I think they only have one phone line, and given they're not exactly a small company they must have someone constantly on that line!

    Try emailing as well- you can email them and get them to phone you!

  3. #3
    DAR Guest
    Use the fax.

  4. #4
    L96A1Sniper Guest
    Best NOT to try ringing Early Morning,Lunch time,and late afternoon.
    you will get through,you just have to keep redialing

    <img src="http://jsramsbottom.co.uk/bbs/e/icon_biggrin.gif" alt="Big Grin" width="15" height="15"><!--graemlin:-->

  5. #5
    bobkat98 Guest
    I recently purchased a scope from them. Got great & quick service. Took me three attempts to get through on the telephone. Just keep trying.
    Bob

  6. #6
    gerrywac Guest
    pretty much agree with what the guys have said.Sometimes I've been through on first go and sometimes hundreds. Avoid peak times and you stand a better chance.

    When you do get through though the service is first class.

    Think you'll like the Gamo - I've had one for several years and nice and accurate for the price

  7. #7
    Will Roberts Guest
    I've bought several thing from them over the phone,without any connection problems????

    Will

  8. #8
    I. J. Guest
    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by L96A1Sniper:
    Best NOT to try ringing Early Morning,Lunch time,and late afternoon.


    <img src="http://jsramsbottom.co.uk/bbs/e/icon_biggrin.gif" alt="Big Grin" width="15" height="15"><!--graemlin:-->[/quote]

    Or late mornings and early afternoons. <img src="http://jsramsbottom.co.uk/bbs/e/icon_biggrin.gif" alt="Big Grin" width="15" height="15"><!--graemlin:-->

  9. #9
    Saton Guest
    Post ur order.

  10. #10
    Dai.L Guest
    Just had a scope from JSR, no problems getting through and they knocked an extra £2 off the advertised price!
    Great service, worth keeping on trying for.
    Dai.

  11. #11
    manxteddy Guest
    Just the timing I guess as above.
    Good helpful service and prompt delivery. <img src="http://jsramsbottom.co.uk/bbs/e/icon_cool.gif" alt="Cool" width="15" height="15"><!--graemlin:-->

  12. #12
    Ian Collins Guest

    Great prices, lousy communications

    Tried calling several times once, engaged constantly.
    So I thought, I know, I will email, no reply.
    So I am sorry, But Until the on line ordering is available, I will be spending my money elsewhere.
    When will the Website be up?

  13. #13
    gerrywac Guest
    When will the Website be up?[/QUOTE]

    Website says "nearing completion"

    Give it another nine months or so then! <img src="http://jsramsbottom.co.uk/bbs/e/icon_wink.gif" alt="Wink" width="15" height="15"><!--graemlin:--> <img src="http://jsramsbottom.co.uk/bbs/e/icon_wink.gif" alt="Wink" width="15" height="15"><!--graemlin:--> <img src="http://jsramsbottom.co.uk/bbs/e/icon_biggrin.gif" alt="Big Grin" width="15" height="15"><!--graemlin:--> <img src="http://jsramsbottom.co.uk/bbs/e/icon_biggrin.gif" alt="Big Grin" width="15" height="15"><!--graemlin:-->

  14. #14
    biggles Guest
    Best of luck (you'll need it).

    I tried buying from them at begining of this year.

    Over period of a couple of weeks I:
    Phoned (both numbers) - all times of day/night. Only ever got engaged or unanswered (latter several times, even during 'normal hours') <img src="http://jsramsbottom.co.uk/bbs/e/icon_rolleyes.gif" alt="Roll Eyes" width="15" height="15"><!--graemlin:-->.
    Tried e-mailing - never got a response <img src="http://jsramsbottom.co.uk/bbs/e/icon_rolleyes.gif" alt="Roll Eyes" width="15" height="15"><!--graemlin:-->.
    Eventually sent them a fax .... pleading with them to contact ME, promising that I had money burning hole in pocket and wanted to BUY THAT DAY.

    Result ..... ZIP <img src="http://jsramsbottom.co.uk/bbs/e/icon_mad.gif" alt="Mad" width="15" height="15"><!--graemlin:-->.

    Sorry JSR, but if that's the best you could do, I'll spend (and did) my hard earned dosh elsewhere.

    After that experience, they'll have to cold-call me with the offer of the decade to change my view.

    Oh. Should add that it wasn't pennies I was wanting to part with. Nearer £400!!

  15. #15
    viper23 Guest
    Same problem here im afraid,it seems the only way i can get through is by fax(or pure blind luck, i do not have the time to keep ringing and have ended up going elsewhere. I run a business myself and no matter how busy i am i always answer the phone and if i was as busy as JSR then more lines and staff are the answer.


    Come on ED good prices great service if only we can get through.

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