Why is it that when buying from shops,(mail order) all your questions are answered, all faxes returned and all monies gratefully received, but if you have a problem with an item that you have purchased suddenly you get no answer to your faxes. You can never get through on the phone, it's like you don't exist.
And this treatment is from a reputable organisation.
Cheers
Bill.
Faulty item replaced received by post today, happy, but no still phone call etc.
Bill
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