MTC Viper 4x16x50

[rickysdaystate]

..Hell, MTC must be ducking responsibility..what happened when you called them?

i havent bothered calling them i didnt realise it was a folt, i just thought it was the quality of the glass, what would you reccomend?

[tmstech]

i havent bothered calling them i didnt realise it was a folt, i just thought it was the quality of the glass, what would you reccomend?

Think he means to give MTC a call.

Oh and Falcon suffer the same issue too.

[Gary C]

Isn't rocket science..

If you get a faulty scope..call the manufacturer. All sorts of things can happen. When you have sold x thousand scopes you will have coating problems, internal paint problems, turrets falling off..pretty much everything.

If somebody prefers to keep a scope then knock quality so be it, but we do prefer to correct issues. Every MTC customer should have a scope they are happy with.

[markyboy]

Why do people come on here slagging manufactures off, if you have a problem give them a call, i have read a lot of stuff on this forum and have nothing but praise for the work gary and sammie do.
I have just sold both my vipers so i can try out the new mamba lite range of scopes, when you find a company who have a proven record of customer care and quality items, then thats who is going to get my business.


all the best,
mark, a very happy mtc customer

[Pepperdog]

Hi,
I am not "slagging" the scope's as you crudely put it just merely making a statement of fact. As I said in my original post apart from very minor issues a very good scope when new. Only after four years use it has developed spotting on glass, apart from Hawke I have not had this issue with any other scope.

After owning both my Vipers for around four years I did not think any warranty would still apply. Both my scopes come from very well known stockist that only gave a 12 month warranty with the product.


As the term of ownership had been so long I assumed it was a fault I had to live with, or budget for replacements.


If I were to purchase replacements has this fault been corrected with the newer scopes?

Martin

[Gary C]

Hi,
I am not "slagging" the scope's as you crudely put it just merely making a statement of fact. As I said in my original post apart from very minor issues a very good scope when new. Only after four years use it has developed spotting on glass, apart from Hawke I have not had this issue with any other scope.

After owning both my Vipers for around four years I did not think any warranty would still apply. Both my scopes come from very well known stockist that only gave a 12 month warranty with the product.


As the term of ownership had been so long I assumed it was a fault I had to live with, or budget for replacements.


If I were to purchase replacements has this fault been corrected with the newer scopes?

Martin

There should have been a manual in the box. I wrote it. There is a crappy website. I wrote it.
Both state the warranty terms clearly.

I am not one for giving advice, but if it were me I'd be a reading

[bintheban]

got one of these on an Air Ranger.22 FAC,Found it to be excellent except when the light just starts to go,then its pack up and go time.I dont know much about scopes, it was on the gun when I bought it.I presume this is the norm for cheaper end scopes??

[vizman]

I find the features on MTC scopes are very good for the money.The only thing that i don't like is the weight,far too heavy!Also other manufacturers like Falcon,their 30mm scopes are weighty too.

Maybe a Mamba Lite will be the way to go.I'm not sure a 30mm tube is needed so long as the glass is good quality.

[airsport]

How do you guys rate the mtc viper 6-24 X 56 ? Thinking of buying one. Any other suggestions ?

Thanks

[mbriz]

My scope took a knock a few weeks ago i sent it off to Mtc they had a look and it was fine, i told sammie to put an invoice in the box when they returned it.....no invoice in box
Good customer service and thats why i have two Mtc scopes on my rifles
Thank you Mtc

ps Gary/Sammie If you just forgot to put invoice in box please send me bill

[Pepperdog]

would the cost of repair be uneconomic? as labour charges are so high.

[jumbuck]

My mate has two Vipers and having a look through his was all i needed to want one of my own and should be arriving soon,really looking forward to it.

The time that i have been a member i have never seen Gary or Sammie being unreasonable in any threads and infact seem to bend over backwards to help and keep their customers happy

I say thumbs up to them

[foxshooter]

would the cost of repair be uneconomic? as labour charges are so high.

Have you not yet figured out who Gary C is

I'd be contacting Gary, oops sorry I mean MTC OPTICS and see what GARY, oops sorry MTC Optics has to say

Mark