MTC Viper 4x16x50

[Gary C]

i had mine when they 1st came out, i too have found that black spots are on the glass, which makes the image a little crappy, however i still highly rate them

..Hell, MTC must be ducking responsibility..what happened when you called them?

[rickysdaystate]

..Hell, MTC must be ducking responsibility..what happened when you called them?

i havent bothered calling them i didnt realise it was a folt, i just thought it was the quality of the glass, what would you reccomend?

[tmstech]

i havent bothered calling them i didnt realise it was a folt, i just thought it was the quality of the glass, what would you reccomend?

Think he means to give MTC a call.

Oh and Falcon suffer the same issue too.

[Gary C]

Isn't rocket science..

If you get a faulty scope..call the manufacturer. All sorts of things can happen. When you have sold x thousand scopes you will have coating problems, internal paint problems, turrets falling off..pretty much everything.

If somebody prefers to keep a scope then knock quality so be it, but we do prefer to correct issues. Every MTC customer should have a scope they are happy with.

[markyboy]

Why do people come on here slagging manufactures off, if you have a problem give them a call, i have read a lot of stuff on this forum and have nothing but praise for the work gary and sammie do.
I have just sold both my vipers so i can try out the new mamba lite range of scopes, when you find a company who have a proven record of customer care and quality items, then thats who is going to get my business.


all the best,
mark, a very happy mtc customer

[Pepperdog]

Hi,
I am not "slagging" the scope's as you crudely put it just merely making a statement of fact. As I said in my original post apart from very minor issues a very good scope when new. Only after four years use it has developed spotting on glass, apart from Hawke I have not had this issue with any other scope.

After owning both my Vipers for around four years I did not think any warranty would still apply. Both my scopes come from very well known stockist that only gave a 12 month warranty with the product.


As the term of ownership had been so long I assumed it was a fault I had to live with, or budget for replacements.


If I were to purchase replacements has this fault been corrected with the newer scopes?

Martin

[Gary C]

Hi,
I am not "slagging" the scope's as you crudely put it just merely making a statement of fact. As I said in my original post apart from very minor issues a very good scope when new. Only after four years use it has developed spotting on glass, apart from Hawke I have not had this issue with any other scope.

After owning both my Vipers for around four years I did not think any warranty would still apply. Both my scopes come from very well known stockist that only gave a 12 month warranty with the product.


As the term of ownership had been so long I assumed it was a fault I had to live with, or budget for replacements.


If I were to purchase replacements has this fault been corrected with the newer scopes?

Martin

There should have been a manual in the box. I wrote it. There is a crappy website. I wrote it.
Both state the warranty terms clearly.

I am not one for giving advice, but if it were me I'd be a reading

[mbriz]

My scope took a knock a few weeks ago i sent it off to Mtc they had a look and it was fine, i told sammie to put an invoice in the box when they returned it.....no invoice in box
Good customer service and thats why i have two Mtc scopes on my rifles
Thank you Mtc

ps Gary/Sammie If you just forgot to put invoice in box please send me bill

[Pepperdog]

would the cost of repair be uneconomic? as labour charges are so high.