I was trying to find out the details about posting an air rifle. I visited the post office and was told 'no, not possible' and phoned Parcel Force and still being told 'no, not possible' or 'yes, if you drop it at our depot'.
Eventually I managed to speak to the manager of the managing directors office. I explained everything and she gave me all the details.
I asked for it in writing so she emailed me over the following:
Hi Adele
On the 2nd April 2013 we made an alteration to our terms and conditions regarding the sending of air weapons through our Parcelforce Worldwide network.
We are not changing our policy for any class 1 firearms – so they are still prohibited on all Parcelforce Worldwide services. However we will now accept certain air weapons (defined as a low powered air rifles, air guns or air pistols). Please note the goods must be accepted at a Post Office counter and our Express 48 service must be used. Also the goods are covered up to a maximum of £100.00 for compensation and no enhanced compensation is available on goods of this nature.
Thank you for contacting us and I hope the above clarifies matters for you. Please be assured the previous information provided has been taken up with the manager of our Bristol depot as a training issue.
Regards
Diane Pickering
Manager, Managing Director’s Office
Customer Service & Customer Experience
Parcelforce Worldwide
I have posted it in case it helps anyone else having problems as it seems most staff at Parcel Force are not aware that they now accept air rifles. She also pointed out that most post office staff are asking if you want enhanced compensation. Even if it is purchased it will not be covered so may as well save yourself a few quid.
Cheers Ben