Just to update their web site...
The Diana Mod 30 has now been sold!!!
Some Fat bloke from Surrey bought it, allegedly
l have to agree that they should put more photos up, especially close ups like a lot of the BBS members do when selling on here, that said l have had good service from them in the past. and l would think it doesn't take long to update a website? which would make things clearer.
Just to update their web site...
The Diana Mod 30 has now been sold!!!
Some Fat bloke from Surrey bought it, allegedly
Er, if you sell airguns in your shop and also sell them on the internet, then your website is part of your normal job.
Blaming poor web pics on a slow laptop is daft, if that's what you're suggesting. If you have a website and use it as an extension of your shopfront, then buy the right technology to do a proper job of it - and learn how to use it, or get someone who does to do it for you.
Protek seems to have a lot of satisfied customers (I am not one of them) so must be doing something right. They sell spare parts that help to keep old airguns serviceable, which is a good thing as far as I'm concerned.
But if you sell to the public at a distance, you should bend over backwards to help your customers make an informed choice. If you don't, then you should expect to be criticised for it.
Vintage Airguns Gallery
..Above link posted with permission from Gareth W-B
In British slang an anorak is a person who has a very strong interest in niche subjects.
You are living in a dream world. What part of Both staff members are busy and don't have the time to produce a master class website is giving by you trouble. In a perfect world their turnover would justify employing someone to run their website but back in the real world like most independent shop are making a living but not rolling in money.
What you are forgetting is the cost of new technology would wipe out any increased profit the improved website would bring in.
With airguns listing them on a website is mainly to get customers in the shop as mail order adds £45 to the cost of any new airgun with shipping and RFD costs.
FWB P8X,Hammerli AP40, Steyr LP1 Walther LPM-1, CPM-1, CP1, CP2, LP3, LP53, LP300, LP400, Terrus, Pardini P10, FX Wildcat .177, HW100 .22, AA S410 .22, BSA R10 MK2 .177, , HW77, 80, 90 BB AK47, S&W 586 and more blow back Co2 BBs than you can shake a stick at
Based on never having bought anything from Protek, I agree with everything that has been said before.
I do know they answered my one and only email enquiry very promptly; great service. I apologise if it caused them to be tardy in amending a listing or two.
Suggestion; hire more staff, increase the overheads, lift retail margin and watch the lot decline
That was quick Bjacobs..or I'm slow????
Last edited by slow_runner; 01-11-2014 at 03:24 PM. Reason: edit
Back on topic.
They do have some beaut gear. A shame its such a long walk from here to there and back
Last edited by slow_runner; 01-11-2014 at 11:18 PM.
I have always found their service top notch whether face to face or distance selling.
why is it there are more horses arses in the world than there are horses?
I have never met Vic or Phil at Protek in person, but I have spoke with them both on the phone and by email on a number of occassions, and have had a few dealings with them as a result...they have always been straight, honest and fair with me so I'm a happy customer.
blah blah
Whats all this Protek bashing? Yes their photos are small, so is my brain, it has not stopped me collecting!
An excellent, if tiny, emporium full of marvels from the past (no not Vic and Phil) who have enhanced the lives of hundreds of Relum collectors, and other people.
This kind of shop barely exists any more, long may they reign!
Hardly a bashing! Encouragement to improve, maybe. They obviously have lots of loyal supporters, and all credit to them for winning them.
But nobody in retail should be beyond criticism. Why should anyone have to squint to work out what they're looking at on the internet these days? And that goes for all the other airgun shops mentioned above too.
Vintage Airguns Gallery
..Above link posted with permission from Gareth W-B
In British slang an anorak is a person who has a very strong interest in niche subjects.
The UK could be entering another full moon phase, getting close to Armistice Day? Perhaps a combination?
AFAIK, we have only got one remaining airgunshop like those of old, where the owner is the operator. Where he and the staff have knowledge, hours that cater for his clients and friends and it doesn't function like a mcdonalds franchise.
The monthly bulletin is 4 or so pages of available stock and NO pictures A phone call and trust in his word, and yours, is enough.
I think that a time for complaining is when places such as these are no longer with us. In the meantime talk to them, make suggestions. They'll likely thank you, ignore you or banish you
More importantly, buy their product if it suits.
Last edited by slow_runner; 01-11-2014 at 08:19 PM.
"here here" slow runner[apology's not knowing your name]most likely they will listen to kindly put advise as would we all.empathy seems short these days.
interestingly i have several friends in the retail trade most small scale and with careful attention to costs and margins etcetera a living is a finely balanced act; when as can happen trade drops through the floor for a week or two the proprietor/s either take reduced wages or none! that's the bottom line.when you are in the position of working for a company that week in week out plants a regular x hundred into your account as are most of us as employees its somewhat easier to be forward looking and invest in the latest hi tech for personnel use and artificially points to shortcomings elsewhere .indeed as in the case of a friends relatively successful cycle shop, its his wifes income and IT support that gives the impression that its fully self perpetuating ;not everyone is in this enviable position and has to do the best one can.
Last edited by red bob; 01-11-2014 at 11:49 PM.
[FWB124s]-[ORIG45]-[relum rescue ctr]
I CAN RESIST EVERYTHING EXCEPT AN FWB,
Well I think Danny has a point about picture quality (and I am renown for my work ). If this can be sorted with a slightly better camera, then that would be ideal.
As for the point about late updates and deletions, I think Phil is 'on the ball' It appears that if you click on a google link, for Protek, it can land you back in time, but by clicking on the home page, all is rectified.
I think the pair of them should spend more time in the shop and less time on Brighton seafront dressed as ladyboys
Only my opinion