Good service from BSA

[scgevans]

Just sent them a note enquiring about the soon to be announced special editions and mentioned that I need a new breech seal for my supersport -free spares arrived in the post - well done Peter at BSA!!

Cheers
Stu

[seekay]

Sent BSA a letter asking for an owners manual for my Superten & also enclosed a faulty magazine which I hoped they may be able to repair as some input on this site said they can, have given email & phone number & address & offered to pay for the manual/mag.repair but not a beep from them,I know they received the letter as I sent it recorded, guess my small amount of business was not worth their while.

[runci]

always had excellent service from bsa .
when i inquired about a new breech seal they sent me half a dozen free of charge .

[Rob M]

I've always had excellent service from BSA, far and away the best firm I have ever dealt with, in any area of business at all, followed a very close second by Webley, Webley are superb, but BSA have always been excellent, absolutely faultless.

Seekay: I would give BSA a call about your magazine, probably some kind of error has happened that they will be falling over themselves to put right if you give them chance. Give them a call... They often fix mags free of charge, give them a call, explain the situation and I am certain that they will see you right...

[scgevans]

Sent BSA a letter asking for an owners manual for my Superten & also enclosed a faulty magazine which I hoped they may be able to repair as some input on this site said they can, have given email & phone number & address & offered to pay for the manual/mag.repair but not a beep from them,I know they received the letter as I sent it recorded, guess my small amount of business was not worth their while.

Try an email to sales@bsaguns.com FAO Peter Martineau

Stu

[seekay]

Have just sent email about the owners manual & magazine but won't hold my breath as have emailed before & sent a letter & both seem to have been ignored.When I emailed Weihrach about an owners manual had it in a couple of days with complimentary slip leaflets the lot, thats what I call good service.

[seekay]

Finally had a response today HURRAY, thanks to whoever it was that sent the email & said contact Peter Martineau at BSA well I did & I had an email back saying he's dealing with it,so hopefully I will get some news very soon.

[scgevans]

Cool - he sorted me out FOC - so only giving credit where due.
Cheers
Stu

[seekay]

Great news I had a manual & repaired magazine returned to me today FOC.

[Whippet.22]

I enquired about buying the trigger unit from a Goldstar/Superstar the other day for my Lightning and they sell them for £17.53. That's £13 quid for the trigger unit, £2.28 VAT, and £2.50 postage.

I also mentioned about a damaged breech seal and they are sending me one FOC. BSA will continue to have me as a customer in the future.

[Sam Vimes]

What sort of time does it generally take BSA to respond to emails?
I made an enquiry this morning would love to know how long I should expect to wait for a response.

Chris

[Pavel]

What sort of time does it generally take BSA to respond to emails?
I made an enquiry this morning would love to know how long I should expect to wait for a response.

Chris

They'll probably ignore you completley, mate.

[Sam Vimes]

They'll probably ignore you completley, mate.

You're probably right Paul, but, get back in your box anyway!

Chris

[Whippet.22]

I sent an email at about 6am and got a reply by 10pm the next morning.

[Sam Vimes]

Cheers Whippet

Chris