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Thread: Feinwerkbau Customer Service is pretty awesome

  1. #1
    Join Date
    Jan 2016
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    Feinwerkbau Customer Service is pretty awesome

    Just bought a used FWB 65 pistol that had a broken leaf spring that holds the sights in place. Emailed
    Feinwerkbau And they are sending me the part free of charge. Pretty impressive!

  2. #2
    Join Date
    Apr 2012
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    Christchurch
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    That kind of help can be quite normal in other countries, we are just used to UK mediocre or non existent service. When I lived overseas I needed quite a few parts from a North American Arms and they sent them free of charge.

    Baz
    BE AN INDEPENDENT THINKER, DON'T FOLLOW THE CROWD

  3. #3
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    I'm in the US so that's a long way to be nice.

  4. #4
    Join Date
    Jul 2015
    Location
    Hastings
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    1,498
    Hello to All,

    I used to use Redding Competition seating dies for my 0.308W loading.

    The projectiles I used (Lapua Scenar, 155gr.) are quite long, and the powder charge ended up being compressed.

    After ca. 1000 rounds, the seater stem head cracked.

    I rang Redding in the USA, and they sent me two (2) free of charge. Superb service

    Have fun & a good weekend

    Best regards

    Russ

  5. #5
    Join Date
    Apr 2012
    Location
    Christchurch
    Posts
    4,847
    Quote Originally Posted by 45flint View Post
    I'm in the US so that's a long way to be nice.
    I lived in Port Elizabeth South Africa at the time.

    Baz
    BE AN INDEPENDENT THINKER, DON'T FOLLOW THE CROWD

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