After reading various reviews on various sites I thought I would take the plunge and send my .177 Daystate Regal rifle of to airtech to get a regulator fitted. I had experience of having this done, XTX had regged my Ultra and I was delighted with it and the service and similarly the work and service undertaken on the Ratcatcher.

I received an email from Carl stating

“Remove everything scope. Stock etc all I. Need is action and just one mag if you have a silencer you intend to use with the rifle send that with the gun so I can test it once the barrel has been threaded to make sure there are no clipping issues.”

So I complied with the requirement and sent through the action, magazaine and 2 silencers a HW mod and Airstream stating that I wanted to be able to use both mods - all nicely wrapped up in the bit of bubble wrap that I had and the rest of the tube was then padded out with a lot of paper.

What i got back was a gun which could not use the Airstream as the barrel had been chopped a threaded such that the air cylinder impeded it being usable and no magazine. He claimed that he sent it back in the same packing (hence his assertion not seen a mag but more of that later) which was not true it came back with oodles of air bags and no paper.

Carl initially stated that the gun had been completed and sent out by post 2 days before it was actually sent, this started to raise concerns which I had seen on other sites about his lack of communication skills.

I have texted him numerous times about the missing magazine but the response I got was that he hadn't seen it but would ask someone else if they had (no response on that one and having endured his customer service not expecting one either) and that he deals with guns 3 times the value of Regals (oh bravo) and no one puts me under pressure but hey I have a .22 magazine in stock - WTF it is a .177 !!! - I just want the .177 magazine back.

The impression I get is that the place is to be polite chaotic with guns stored all over the place and more by good luck that you get the things back you send.

So in summary would I send anything there again well ..NO
Could I recommend them ......NO

Comeback XTX please.

There endeth my experience £20 postage, £190 Airtech and 1 missing magazine - oh yeah paid via Paypal as a friend so I picked up the £6 charge - sweet