Originally Posted by
bozzer
Only skimmed through the thread.
Surely it's down to any agreement by the seller/buyer?
If someone is selling with posted as an option then they must have some responsibility to pack it well and do everything they can to make sure it arrives with the seller. They are offering posted in the original advert.
If someone is saying they prefer face to face but they will post and pack it well but it's at the buyer's risk, then that's then up to the buyer. If the buyer chooses to still buy the item and pay for post and it goes missing or arrives damaged, then surely it isn't right that the buyer then starts claiming that it's the seller's problem.
If someone advertises as face to face only, but gets pestered by a buyer to post it ( this happens ), then the buyer is having a laugh if they then want the seller to sort it out if it's gone missing.
I'd sell like that. Ad reads something like ... "Prefer face to face so the item can be checked over and tested". If a buyer contacted me and said they were very interested but insist that it's posted then I'd agree to that as long as they paid for the postage and accepted that it was being posted at their risk if it goes missing or gets damaged.
The seller does have to make an effort to pack it well and that can probably hit grey areas. I bought a camera off that bay place and it arrived loose in a plastic bag with the case cracked. Seller refused a refund as he claimed it was adequate and in good condition when he posted it.