Opinions welcome

[Modski66]

Not quite sure about what to do about a recent purchase of a classic air pistol I made on the forum, and I would welcome any thoughts on the following situation.

The pistol was not in an assembled condition when advertised, but the seller noted that all the parts were included. The problem I have is that when the pistol arrived, some critical parts were missing.

I have contacted the seller twice, but has not replied to either PM. To buy the replacement parts will cost around £50, not a small amount on top of the purchase price - yes I can afford it, but I really feel that I have been stitched-over on this.

There is a principle about this that aggrevates me; this is the sort of thing I would be cautious about on gun* or freeads, but not from a fellow member of this friendly and well run forum.

I do not want to get into some form of slanging match over the forum, so I would welcome an suggestions from other members on what is the best thing to do next.

Cheers,

Mark.

[Troubledshooter]

As the pistol was purchased on this forum, and the seller has not responded to your PM's, contact the moderators. They should be able to verify if your PM's have been received, and take whatever action they see fit.

[Abasmajor]

As the pistol was purchased on this forum, and the seller has not responded to your PM's, contact the moderators. They should be able to verify if your PM's have been received, and take whatever action they see fit.

Excellent advice. I'm sure it would benefit other forum members to learn the final outcome of your unfortunate experience.

Regards
Brian

[Modski66]

Which moderator would be best?

The ones at the start of the sales section all seem to have disappeared from the forum!

The only other mod I have found is Rickenbacker, no response from him yet after two days...

[Rickenbacker]

Which moderator would be best?

The ones at the start of the sales section all seem to have disappeared from the forum!

The only other mod I have found is Rickenbacker, no response from him yet after two days...

Yeah, sorry mate.
Should have replied to you by now.
I've had some phone and internet troubles myself for the past few days.
Do you want my reply in public or private?

Phil

[Modski66]

Hi Phil, private would be fine with me, I don't want to get into naming and shaming if someone has done something wrong or made a mistake.
Cheers,
Mark.

[Garvin]

Not quite sure about what to do about a recent purchase of a classic air pistol I made on the forum, and I would welcome any thoughts on the following situation.

FWIW Mark, I think that if an original ad said all parts were present and they weren't, at very least the seller should offer you a full refund, plus whatever postage you have to pay to return the incomplete pistol.

But I would caution against rushing to judgement. Sometimes people go away just after completing a sale and are unobtainable. Hopefully Phil or one of the other mods will help resolve the problem.