It reminds me of the worst steak I ever had, in a Wetherspoons last year . Ordered medium rare.
Steak came to the table Well (over) Done, chips were undercooked, veg looked like it had been stewing for a week in a bain marie. It was not a busy night, maybe one or two other people eating.
Missus said I should send it back, I didn't see the point - the chef obviously thought this crap was entirely acceptable, there was no reason to think it would be any better if he had another go at it. If he had to be told what was wrong with that plate then he's an incompetent moron. I haven't eaten there since.

HW are the same - they obviously think it's acceptable to send their guns out in this state, so what's the point in sending it back, just for them to send out yet another badly finished gun that I will still have to fettle in my precious free time?



Just like the wetherspoons, I think it's time i voted with my feet - this will be the last time I buy a HW new.