Quote Originally Posted by hammy View Post
You don't have to use their compensation scheme, this is what small claims court is for. Yes it'll cost to start with, but better than losing hundreds.
I don't think that you can take them to court ? or maybe that's just the PO, I can't remember off hand.

Again people need to read the small print, it's in their rules that you as the sender are responsible for knowing & obeying those rules & by paying for the service you are agreeing to be bound by those rules, terms & conditions.