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Thread: Has any one got an idea why airguns only get a low value compensation via parcelforce

  1. #16
    Join Date
    Sep 2010
    Location
    Exeter
    Posts
    35,658
    Quote Originally Posted by hammy View Post
    You don't have to use their compensation scheme, this is what small claims court is for. Yes it'll cost to start with, but better than losing hundreds.
    I don't think that you can take them to court ? or maybe that's just the PO, I can't remember off hand.

    Again people need to read the small print, it's in their rules that you as the sender are responsible for knowing & obeying those rules & by paying for the service you are agreeing to be bound by those rules, terms & conditions.

  2. #17
    Join Date
    Jan 2007
    Location
    Newport, Gwent
    Posts
    950
    Quote Originally Posted by tinbum View Post
    Here's the full list


    Items excluded from compensation for loss and damage

    The following goods are excluded from compensation cover:
    Dangerous, prohibited or restricted goods (where you do not comply with the relevant terms and conditions), or goods sent in breach of sanctions. Please visit our prohibitions and restrictions and sanctions pages for further information.
    Money, coins and financial documents (money's equivalent)

    • This includes banker's drafts, credit/debit cards, current bank notes, currency notes or coins, postal orders, cheques or dividend warrants, bearer securities including share warrants, scrips or subscription certificates, bonds or relative coupons, unfranked postage stamps or revenue stamps (except a revenue stamp embossed or impressed on an instrument which has been executed), coupons, vouchers, tokens, lottery tickets, scratch cards or similar items which can be exchanged themselves or with any other item for money, goods or services, national insurance stamps. Out of circulation coins (not made of gold or silver) and bank notes are classed as collectables
    • Nationally issued government certificates or licences which have a reissue value are covered for loss or damage but compensation is limited solely to the national government reissue cost. For example passports, driver's licences, wedding certificates, birth certificates, death certificates and changes of name or gender certificates
    • Negotiable documents
    • Stamps: unused or unfranked postage or revenue stamps. Out of circulation or franked stamps are treated as collectables for compensation purposes
    • All tickets, including travel and events, or tickets which are exchangeable for goods or services e.g. airline tickets.

    Valuables

    • Antiques (objects over 100 years old)
    • Articles made largely or wholly of platinum, gold, silver or other precious metals
    • Diamonds and other precious stones
    • Fur (except imitation)
    • Jewellery (except imitation)
    • Sim cards
    • Watches and Clocks, including watch movements and other parts


    Items excluded from compensation for damage

    Any items that by their inherent nature are particularly susceptible to damage are excluded from compensation in the event of damage on all services. This includes but is not limited to the below:

    • Automotive vehicle parts and body work for example but not limited to doors, bumpers, headlights and other large body parts or panels
    • Cakes of all types
    • Cases (including suitcases and musical instrument cases) when used as external packaging
    • Ceramics or composites wholly or partially made of china and/or porcelain
    • Collectable toys and action figures, where the original packaging contributes to the item’s value
    • Computer monitors – including laptop screens, all-in-one desktops and iMacs
    • Furniture – both flat packed and ready built e.g. tables, chairs, shelves, cupboards and similar items
    • Lighting – fluorescent tubes, neon lighting, X-ray tubes, light bulbs etc. or any other inherently fragile lighting items
    • Models, for example completed kit or scratch build models, dolls houses and architectural models
    • Televisions – including CRT, LCD, LED and Plasma screens

    Items made wholly or partially of the following materials or similar materials:

    • Ceramics e.g. china and porcelain
    • Composites e.g. concrete and fragranite
    • Glass – Items wholly or partially made from or containing glass, e.g. picture frames and clocks containing glass or crystal items. Damage to other items in the parcel caused by broken glass will not be covered
    • Plaster items – including plaster of paris, fibre clay
    • Resin items – including amorphite, amber and composites
    • Rock, stone and mineral items – including granite, marble, fossils, geodes, gem stones, crystals or similar items
    • Packaging (external) – e.g. if items are sent in a suitcase, musical instrument case or in the manufacturer or retailer’s original packaging without adequate external packaging, Parcelforce Worldwide will not be liable for damage to the suitcase, musical instrument case or manufacturer or retailer’s packaging.

    Other compensation exclusions, special conditions or restrictions

    Perishable foodstuffs and articles: All perishable items, including food, eggs, cakes, plants, flowers, seeds and medicines, may only be sent in accordance with the terms and conditions set out under the heading "Perishable foodstuffs and articles". Please visit our prohibitions and restrictions pages for more information.
    Should be OK if your sending a bag of crisps then.
    .22 Venom Mach 1 (FAC) 6-25x56 Millett.
    .22 Venom Mach 2 Thumbhole 6.5-20x40 Leupold EFR.
    .22 Venom Mach 2 Sporter 4-12x40 Leupold.
    .177 Venom Vantage 4-16x50.
    .177 Venom Daystate 8-32x56 AGS.
    .22 Venom Datstate 4-16x56 AGS.
    .22 Webley Venom FX2000 6-18x40 Busnel Legend.
    .177 Titan MPT by Steve Pope 6-24x40 Tasco.
    .177 Pro-Sport 4-16x50.
    .22 Webley FX2000 3-9x33 Leupold EFR.
    .177 Logan Solo 4-16x50.
    .22 HW90 (spring powered) 4-16x50
    .22 Gamo Stutzen.
    .177 Walther lever action.

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