Quick postage cost for Rifle Parcelforce

[Phil Russell]

So instead of sending the information you had as hard copy you thought it was more efficient to open a complaint in principle, then gave up? If so that doesn't make much sense. I don't see the logic in sidestepping something that is easy to do on a point of principle, making a harder step then complaining you were made to give up because it was all to hard. Is there something hard about taking a photo of a receipt on a phone and sending them the thing?

Maybe you have a point. But I do not use a mobile with camera (so, yes it is hard to do, in fact impossible ) and taking a scan is a bit of a faff (is that the word?) and the sum claimable was not great anyway. I had already had to 'register' with them online to start the process, again not a very user friendly operation. So I thought there was more to life than following their system.
Hey ho ...
Cheers, Phil

[RobF]

Maybe you have a point. But I do not use a mobile with camera (so, yes it is hard to do, in fact impossible ) and taking a scan is a bit of a faff (is that the word?) and the sum claimable was not great anyway. I had already had to 'register' with them online to start the process, again not a very user friendly operation. So I thought there was more to life than following their system.
Hey ho ...
Cheers, Phil

Fair enough if you can't scan easily, fair point.