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Thread: Deben -great service

  1. #1
    Join Date
    Oct 2009
    Location
    Horley
    Posts
    784

    Thumbs up Deben -great service

    After no luck tracing a second hand sunshade for a Hawke Varmint HK5134,a BBS member suggested trying Deben direct.
    I emailed Deben this afternoon in the hope they may one in old stock.
    Deben quickly replied with yes one left in stock and gave me a reference number to phone and order it.
    This was duly done to the sum of £11 and all within 15 minutes of my initial enquiry.
    So thank you Deben for a first class service.
    Diana 52 .22 short stroked
    AA S410.177+Hawke Vantage
    Think outside...no box required

  2. #2
    Join Date
    Feb 2012
    Location
    gateshead
    Posts
    24,031
    its nice to get good service

  3. #3
    Join Date
    Sep 2010
    Location
    Exeter
    Posts
    35,657
    Deben Customer service is without doubt some of the best you will receive anywhere.

  4. #4
    Join Date
    Mar 2010
    Location
    mountain ash
    Posts
    8,572
    They fixed my lamp on a second hand one I bought, Replaced the broken wire and updated the gromit, I only paid for the postage, Awsum customer service.

  5. #5
    Join Date
    Oct 2009
    Location
    Horley
    Posts
    784

    Thumbs up

    Quote Originally Posted by angrybear View Post
    Deben Customer service is without doubt some of the best you will receive anywhere.
    Couldn’t agree more angry bear
    Oh and thanks for the suggestion as it was you who put me into Deben
    Last edited by sidelever; 10-12-2018 at 10:54 PM. Reason: Error
    Diana 52 .22 short stroked
    AA S410.177+Hawke Vantage
    Think outside...no box required

  6. #6
    Join Date
    Aug 2005
    Location
    Colchester
    Posts
    212
    This is why I will only buy Hawke now for scopes. You just know if anything goes wrong they'll sort it and quickly.
    FX Cyclone .22 + Hawke Sidewinder30 4-16x50 (SR6)

  7. #7
    Join Date
    Jun 2005
    Location
    Marlow, Bucks
    Posts
    7,051
    Quote Originally Posted by angrybear View Post
    Deben Customer service is without doubt some of the best you will receive anywhere.
    And they seem to have been good since I went to them while passing nearly 30 years ago and they fixed my scope on the spot, with a smile and great attitude.

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