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Thread: Great Customer Service from Highland Outdoors

  1. #1
    Join Date
    Feb 2020
    Location
    BLACKBURN
    Posts
    13

    Great Customer Service from Highland Outdoors

    Hi All,

    We all appreciate good customer service when we get it and I have just had this from Ryan at Highland Outdoors

    I lost, misplaced my turret caps for one of my Nikko Scopes and contacted Nikki Stirling directly to see where I could buy some from in the UK, within a couple of hours Nikko had contacted Highland Outdoors, they contacted me, asked for my address and shipped me a couple of caps Free Of Charge and on a next day delivery.

    Cant help but thank Ryan at Highland Outdoors for this great customer service and I will be in contact with them in the future with contact details below.

    Ryan Charlton - Highland Outdoors Limited - LE17 9EJ

    PH: 01858 791500

    ryanc@highlandoutdoors.co.uk

    www.highlandoutdoors.co.uk

  2. #2
    Join Date
    Jan 2009
    Location
    christchurch
    Posts
    7,131
    Good to hear

  3. #3
    Join Date
    Oct 2009
    Location
    aberdeenshire
    Posts
    25,209
    Quote Originally Posted by Crossy1882 View Post
    Hi All,

    We all appreciate good customer service when we get it and I have just had this from Ryan at Highland Outdoors

    I lost, misplaced my turret caps for one of my Nikko Scopes and contacted Nikki Stirling directly to see where I could buy some from in the UK, within a couple of hours Nikko had contacted Highland Outdoors, they contacted me, asked for my address and shipped me a couple of caps Free Of Charge and on a next day delivery.

    Cant help but thank Ryan at Highland Outdoors for this great customer service and I will be in contact with them in the future with contact details below.

    Ryan Charlton - Highland Outdoors Limited - LE17 9EJ

    PH: 01858 791500

    ryanc@highlandoutdoors.co.uk

    www.highlandoutdoors.co.uk
    Ryan is a member on here ,username Charlts .

    Well done to Ryan for his good customer service.

  4. #4
    Join Date
    Aug 2001
    Location
    Walsall, Midlands Uk
    Posts
    11,157
    Ryan is one of the longest serving members on here and genuinely one of life’s good guys.
    Put on heading 270, assume attack formation

  5. #5
    Join Date
    Jul 2020
    Location
    Cary, NC, USA
    Posts
    318

    Nikon CS

    I had a similar experience with Nikon Customer Service even though they have exited the scope business. I broke my Nikon Bolt XR scope cover caps and when I emailed Nikon they immediately sent me a replacement pair free of charge. Excellent CS is really appreciated by customers.

  6. #6
    Join Date
    Apr 2012
    Location
    Retford, Notts
    Posts
    35,044
    It's always heartwarming and reassuring to hear stories of good customer service by the many excellent companies supporting our hobby / sport.
    THE BOINGER BASH AT QUIGLEY HOLLOW. MAKING GREAT MEMORIES SINCE 15th JUNE, 2013.
    NEXT EVENT :- May 4/5, 2024.........BOING!!

  7. #7
    Join Date
    Feb 2012
    Location
    gateshead
    Posts
    24,288
    nice to hear of people getting good service

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