problems with gunshop

[phil384]

have you ever wished yo never bought something
I did manage to contact brocock via email ----what a joke full of excuses and crap
oh its a 2017 year that's pre daystate its nothing to do with us we are the new brocock
and yes its in righting in a reply from simon the manager there
those mags are not maid anymore
there are 30 different variants you would need to send us your gun to find the right one
just take it back and get a refund
we don't deal with private customers anymore its not cost effective to have a call centre
last message was
go away theits the shops problem not ours
its undr 90 days just get a refund


never bying a brocock ever again

Your contract is with the shop, not Brocock

And I think Brocock was taken over by Daystate in 2016?

[phil384]

My mistake, 2014

From the Brocock website:

In March 2014 Brocock was purchased by Diana Group owners of Italian gun makers Marocchi & Breda; the group is a major force worldwide who have been making guns since 1922. Marocchi also owns the top airgun company Daystate, so the acquisition of Brocock was a natural extension of their move into the airgun market.

[clive s 400]

the thing is I don't like being lied to
I did try to get a new mag from other shops but they were as bad as the one I had got

[scorpiont10]

Solutuion is actually really simple - unbolt the recoil pad then unscrew the moderator, carefull insert an AA S510 between the 2 and all your problems are solved.