I had a Negrini case with a latch which was damaged in transit and missing, I tried to get a replacement, but no one had one, so I tried contacting them direct. I didn't hold out too much hope to be honest as they are in Italy and there was no contact for a UK based dealer network even though several places sell their cases.

I have to say I was quit impressed when they got back to me within 24hrs of my request, and even more impressed when I'd offered to buy one, they actually sent me three free of charge by DHL within another 72 hours

So as much as I'll call a spade a spade, it's a big thank you and shout out to Negrini for some excellent customer service :thumb:

I now have spare case clips, which is great, as this is not the first time I've lost a clip, and they also make the cases for several other manufacturers like Daystate, Walther, FWB etc.....so the clips fit their cases also :thumb:

Well done Negrini, great service :thumb:

James