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Hi All
I run MTC support, and pick up emails 7 days a week up until 11pm. I am very surprised to read this. My direct number is 07768 712524, available 0800 to 2200 365 days a year, also on whatsap. If anybody pays for calls text me and I will call back. That's how I do customer service, please feel free to offer improvements
Feel free to share this if anybody ever can't get through on the support@mtcoptics.com email. Our IT chap seems to think the spam filter may have been a bit aggressive.
I have no excuse for the office landline number, it could and should be better, but as a consultant I have given my input, that's it.
Last edited by Gary C; 11-11-2018 at 02:29 PM.
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