Karl
Their service is superb, without doubt I agree with you. Allowing the Mk2 onto the market when it blatantly didnt work right is another matter. I dont expect products to be perfect on introduction, just somewhere close. Luckily , because it was Logun they did the right thing and improved it, but ask any disgruntled Mk2 owner if that makes them feel better, many gave up with them and probably will never go back.