Now all said and done, I have had the pleasure of Carl's company on a few occasions, yes customer service has been very bad over a few resent years, yet most of us still spent our money there. Andrew himself is a nice bloke and to my knowledge has never been rude to a customer. I am gutted Litt's has closed, it was after all the largest gun shop in south wales and will be missed by *all* I am sure. Problem is it's not until it's gone that you realise what a loss you have.
John