Air Arrms - can they be that bad?
I am reading this thread with dismay.
What on earth are Air Arms thinking about?
How much of a problem would it be for them to chuck a few O rings of the correct size into a small zip pack for their customers to buy when they need to service their rifles?
If they can't be bothered with some simple O rings - what chance is there of buying spare parts when they are needed.
They will not have forgotten the sizes of O rings they used ( they probably still use them on their current production) so this is just the worst example of customer service and support that I have ever heard from a British company that ( at the moment) is enjoying good sales.
If this genuinely is their attitude towards their products and their customers then they as a manufacturer are not worth supporting.
Lets hope they get smart quickly!
I like their products, but if this is the way they are going to disregard their customers then I will not be buying anything from them again and could not in all honesty suggest anyone else does either.
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