Registered User
Definitely a no deal.
I Ordered some carbon tube a month ago, it didn’t arrive, apparently lost in transit, despite numerous emails from me, Carl is not replying, no carbon, no refund.
Very poor customer service, I am having to put a dispute in via PayPal, I don’t know why he won’t give my money back, I will get it eventually.
Can’t say what I really think about his attitude as the auto censorship would have a meltdown !!!
Bb
Theobens rule
waste of space, sent them 8 barrels from rapids to be rethreaded and reblued about 3 years ago..... took 9 months to get them back. every excuse in the book. had to ring the other pump business up which they run and speak to his wife to get them back. do a search and they come up under many a dark cloud.
Guest
Always had very good response from Carl and dealing with him has never been a problem .
Is he away in China at the moment
Guest
A sick relative I believe.
A huge thread on here a year or to back .
Banned
keep seeing this problem with this guy,china,sick relative etc etc.sorry but not good enough,shame really as his work is said to be top notch,no good though if you cant deliver the goods or even respond to customers.
Registered User
If true,i wish them a speedy recoveryOriginally Posted by bighit
However, he had enough time to put my money into his account, but not enough time to return it.
Bb
Banned
quite,the sick relative excuse has been used before.If true,i wish them a speedy recovery
However, he had enough time to put my money into his account, but not enough time to return it.
Bb
Guest
He admits his communication is bad.If true,i wish them a speedy recovery
However, he had enough time to put my money into his account, but not enough time to return it.
Bb
Registered User
Its like the twilight zone here
Registered User
I bet his communication would be better if I owed him money!
Bb
Admin's pet.
He seems to be on face ache uite a bit
Strange how my avatars and settings keep getting either deleted or messed around with
Banned
do they have face ache in chinaHe seems to be on face ache uite a bit
World pork pie juggling champion three years straight
I don't know anything about your situation, but no it's blocked. There are ways around the system though if you're tech savvy.do they have face ache in china
Dave
Smell my cheese
Registered User
Over a month?! Well, that's going down on the "avoid" list!
Registered User
I'm really surprised as the only dealing I had with him was around 6 months ago when I took an Ultra down for him to look at early one Sunday morning and ended up spending a very interesting 3 hours with him whilst he did an amazing job on the Ultra. He appeared very knowledgeable and certainly knew his was around BSA's but it's very disappointing to hear that his service and communication is so poor if not done face to face.
Sad to hear of your problem with him BB, hope you get it sorted soon mate.
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