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Thread: Airtech rifles, Deal or no deal!

  1. #1
    Join Date
    Jan 2013
    Location
    peterborough
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    864

    Airtech rifles, Deal or no deal!

    Definitely a no deal.


    I Ordered some carbon tube a month ago, it didn’t arrive, apparently lost in transit, despite numerous emails from me, Carl is not replying, no carbon, no refund.

    Very poor customer service, I am having to put a dispute in via PayPal, I don’t know why he won’t give my money back, I will get it eventually.

    Can’t say what I really think about his attitude as the auto censorship would have a meltdown !!!

    Bb

  2. #2
    Join Date
    Apr 2001
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    spalding
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    3,319
    waste of space, sent them 8 barrels from rapids to be rethreaded and reblued about 3 years ago..... took 9 months to get them back. every excuse in the book. had to ring the other pump business up which they run and speak to his wife to get them back. do a search and they come up under many a dark cloud.

  3. #3
    Join Date
    Jan 2015
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    Wimborne Dorset
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    Always had very good response from Carl and dealing with him has never been a problem .
    Is he away in China at the moment

  4. #4
    Join Date
    Oct 2009
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    aberdeenshire
    Posts
    25,209
    A sick relative I believe.

    A huge thread on here a year or to back .

  5. #5
    Join Date
    Aug 2012
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    heswall
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    keep seeing this problem with this guy,china,sick relative etc etc.sorry but not good enough,shame really as his work is said to be top notch,no good though if you cant deliver the goods or even respond to customers.

  6. #6
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    Quote Originally Posted by bighit View Post
    A sick relative I believe. .
    If true,i wish them a speedy recovery

    However, he had enough time to put my money into his account, but not enough time to return it.

    Bb

  7. #7
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    Aug 2012
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    Quote Originally Posted by bucketboy View Post
    If true,i wish them a speedy recovery

    However, he had enough time to put my money into his account, but not enough time to return it.

    Bb
    quite,the sick relative excuse has been used before.

  8. #8
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    Quote Originally Posted by bucketboy View Post
    If true,i wish them a speedy recovery

    However, he had enough time to put my money into his account, but not enough time to return it.

    Bb
    He admits his communication is bad.

  9. #9
    Join Date
    May 2015
    Location
    Ingerland
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    230
    Its like the twilight zone here

  10. #10
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    Quote Originally Posted by bighit View Post
    He admits his communication is bad.
    I bet his communication would be better if I owed him money!

    Bb

  11. #11
    Join Date
    Jun 2001
    Location
    Dunstable soon to be Sandy (the place not my name
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    11,021

    Thumbs up

    He seems to be on face ache uite a bit
    Strange how my avatars and settings keep getting either deleted or messed around with

  12. #12
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    heswall
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    Quote Originally Posted by joffy View Post
    He seems to be on face ache uite a bit
    do they have face ache in china

  13. #13
    Unframed Dave's Avatar
    Unframed Dave is offline World pork pie juggling champion three years straight
    Join Date
    Jul 2012
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    Quote Originally Posted by woodpigeon View Post
    do they have face ache in china
    I don't know anything about your situation, but no it's blocked. There are ways around the system though if you're tech savvy.

    Dave
    Smell my cheese

  14. #14
    Join Date
    Oct 2018
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    Over a month?! Well, that's going down on the "avoid" list!

  15. #15
    Join Date
    Dec 2013
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    I'm really surprised as the only dealing I had with him was around 6 months ago when I took an Ultra down for him to look at early one Sunday morning and ended up spending a very interesting 3 hours with him whilst he did an amazing job on the Ultra. He appeared very knowledgeable and certainly knew his was around BSA's but it's very disappointing to hear that his service and communication is so poor if not done face to face.

    Sad to hear of your problem with him BB, hope you get it sorted soon mate.

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