Cheers for the information diagram. I used it to find the site and have registered as a customer.
Found the parts eventually which was not that easy because of the way their site is laid out but now having a dog of a job getting them to go into the basket.
I have sent a message to then requesting their help and now just waiting for a reply.
Definitely disappointed with Armex though so that's one customer loss for them. I will be sending a formal written complaint to their CEO for the total lack of any response from them on 3 separate occasions.