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Thread: Daystate Customer Service

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  1. #1
    Join Date
    Aug 2001
    Location
    Swansea valley.
    Posts
    2,770
    On the plus side a full o ring set for my Regal is £7.50, so would have thought a LR90 would be of similar price?

  2. #2
    Join Date
    Jul 2009
    Location
    Bishop Auckland
    Posts
    1,573
    Quote Originally Posted by p.j. View Post
    On the plus side a full o ring set for my Regal is £7.50, so would have thought a LR90 would be of similar price?
    The point was that as a former customer having bought the rifles from new I had requested information that would allow me to maintain them. I wrongly assumed Daystate would have freely given the information requested as part of their customer service

  3. #3
    Join Date
    Sep 2010
    Location
    Exeter
    Posts
    35,849
    Quote Originally Posted by ken69 View Post
    The point was that as a former customer having bought the rifles from new I had requested information that would allow me to maintain them. I wrongly assumed Daystate would have freely given the information requested as part of their customer service
    Why on Earth would you think they want you to maintain it yourself
    If they give you the numbers, you're not going to buy from them so it's poor business sense when they want to either sell you a seal kit at probably 10x mark up, or better still you send them the rifle to service.

    It's a very common attitude in today's financial climate.

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