Anyone ever had a gun shop reply to an email?!

[felix gunner]

[warning - minor rant content]

Sent many an email off to various secondhand dealers in the past month - some recommended here, others not. Not one has ever replied to a simple, polite email asking if they have a particular classic gun in stock or would let me know if one appears.

Are they all doddery old gits who don't 'do email' or do they just not give a fig about doing business??!

[rant over]

[DAVE BERRY]

Max you must have been unlucky. Try WESTONS or THE AIRGUN CENTRE you wont be dissapointed.Dave

[lucky trigger]

Ive sent a couple of emails to guntrader over the last couple of days and suprisingly had replies quickly so it shows at least some people do read their emails

[mxgb]

Hi Max
I have just recieved this reply from Weihrauch in reply to an email I sent on the 22nd Jan, a bit slow but at least I got my answer, I had phoned Hull cartridge and they promised to phone back, but they never did so I emailed Weihrauch directly and receive the following email. see below.

thank you very much for your e-mail.

The air pistol HW 70 with the number 67930 was produced in the year 1976.

Best regards

Weihrauch & Weihrauch Sport GmbH & Co.KG
Industriestr. 11, 97638 Mellrichstadt
Handelsregister: HRA 8080 AG Schweinfurt
Komplementär: Weihrauch & Weihrauch Sport Verwaltungs GmbH
(HRB 3366 AG Schweinfurt)
Geschäftsführer: Hans-Hermann Weihrauch, Stefan Weihrauch

[felix gunner]

Well done chaps. I was moaning about the small guys really - happens with so many companies though (gun or otherwise) - they just seem to ignore so much email...

[Mr. Gain]

Most gun shops I know are busy dealing with 'live' customers, in person and on the phone, during their opening hours, and staff only stay behind after closing time long enough to do the essential admin.

I imagine therefore that answering potential customers' e-mail generally comes too far down the job list to prevent such a backlog building up that they soon give up, and take the view that if someone is genuinely interested -and not just a time-waster- they'll give them a call.

Of course, some places are prepared to invest time in fielding queries by e-mail, which is great, but I still reckon a phone call is a better strategy on the customer's part in the majority of cases.

[hwtyger]

Never had problems with Lloyd from BAR!
Can take a few days if it's busy, but I always get a reply!

[screwdriver]

i posted an enquiry about a baikel drozd to york guns got reply the next day no problems here

[felix gunner]

I had a reply at last as well. Hats off to Vic at Protek supplies.

[mallyally]

italian sporting goods in vancouver replied to my e mail enquiring about a scope