This computer virus has proved particularly potent, and despite having Norton, has done loads of damage. Looks like all the photos of my kids have been found and saved however, but all else, inc. all my work stuff etc, is gone. The tech spec guys @ PC World can't get past the corrupted built-in start up progs to re-boot though, so think that is that.
When you get your new computer take out the old hard drive and either put it in the PC as a slave drive or in one of those external caddies. You'll then be able to read ALL the data off it.

Whatever you do don't let the chimps@pc world reformat the thing.

As long as you don't run any exe file off the drive then you should be safe from 'the virus', if there was one in the first place.