I could not find the email so I had to send a letter by air mail to them. I included pictures and invoices to show it was a genuine complaint.
I have returned the moulds to Kranks, who will also take this up with LEE.
Kranks have reimbursed me in full and I am grateful that they dealt with this problem so quickly.

Ball 1 is the first mould I bought in 2020 off that site.

The other pictures are of the new mould I bought from Henry Krank.

https://i.postimg.cc/MGnfqnKB/Ball-1.jpgbeach road breakfast

https://i.postimg.cc/QCmdpDds/Ball-2.jpg

https://i.postimg.cc/P59rb2TL/Ball-3.jpg

https://i.postimg.cc/Hn6Trt6k/390-dia-Mould.jpg

If anyone has a an old style Lee 2 cavity .390" ball mould they would like to part with I would be interested.