The long version is in the ‘hard case clearance’ thread on AGF... in a nutshell they sold off a load of clearance stock some of which was visibly damaged. They promised refunds which have as yet not materialised.


I am incredibly unimpressed with Air Arms customer service.

Their handling of issues related to a very simple damaged item has been less than ‘good’.

Buyer beware. The great reputation of their rifles doesn’t offset the poor customer journey.