in total agreement had problem one day sorted the next great customer service from sammie will definitely use them again
highly recomended
Not a product review per se but a review of the company.
Quite simply, had a problem with an item, instant offer of exchange, had another problem, instant offer of refund and a sincere apology.
No quibbles, no ing about, just good customer service.
Praise where praise is due.
Last edited by AHPP; 23-09-2008 at 06:22 PM.
in total agreement had problem one day sorted the next great customer service from sammie will definitely use them again
highly recomended
I've strove all my life not to be a millionaire and been very successfull
Agreed, emailed about a sidewheel, got a near instant helpful reply. Great attitude towards potential customers
Yup. Same experience here. Took a little longer than I understand is normal but sorted it all out with no bother
when i was at the midland game fair recently i spotted an ideal scope to fit on my new daystate huntsman when it arrives.
my critera was -
1. min of 3x mag
2. max of 12x mag
3. pa but side pa not important
4. 1/4 moa adjustment
5. easy to turn adjusters (screwdriver not needed)
6. 40 to 56mm obj lens
7. decent lenses and coating
8. fog proof
9. easy to turn pa and zoom rings
10. lightweight
the mtc cobra fitted the bill at £80 but became even better at the £55 show price !!!!
even better news is that included in the deal are flip up covers and a set of 2 piece mounts.
even the gold lettering matches the gold lettering of the huntsman midas.
cheap doesnt always equal nasty.
Yep totaly agree, spoke with sammie the other day and was given great info... thumbs up
Last edited by bigdev; 24-09-2008 at 07:44 PM.
Thanks for the kind words chaps.
We'd prefer to never have problems but sadly we do. Being a small outfit we sometimes have unique problems, Paul's delay was caused by Sammie's inbox display being changed to a display that was not in date order, Paul's mails came in half was down so were not replied to
We do our best and try not to make the same mistake twice
Paul - Thanks so much for all your help at MGF mate.
I cannot believe it!!
I was at the MGF, never found there tent!! Now I understand the scopes where at a discount!!
I am looking for the 3-9x42 cobra for a 22rf - would this be a good choice?
Hi mate
I did make it down to them, and got a few pics of the stand and the scopes available was a fantastic day out for the family.
http://i177.photobucket.com/albums/w...shark/MTC1.jpg
http://i177.photobucket.com/albums/w...hark/MTC-1.jpg
http://i177.photobucket.com/albums/w...shark/MTC2.jpg
http://i177.photobucket.com/albums/w...shark/MTC4.jpg
http://i177.photobucket.com/albums/w...shark/MTC6.jpg
Hope these come out ok, if not sorry
Not had any experience with MTC customer service but had great service from my 4-16x50 viper for past 18 months!.Top quality scope.
If all else fails, read the manual.
i have used several mtc products the 3x9x50 Cobra scope and the mtc ranger finder both good bits of kit and value ,backed up by excellent customer backup, and to top that you are dealing with fellow airgunners who know their businesss, you know where you are with both Gary& Sammie.
atvb Brian