Originally Posted by
Rabid
I know exactly where your coming from on the business side as I also run my own business, and yes, the general public CAN be a nightmare, often claiming for stuff that's false, but I honestly don't believe this is the case here, in my line, if I have an unhappy customer I try and put it right, ALL my work is on reputation as well, never advertised in my life, were stacked out, we have an excellent reputation, sometimes it pays to do that little extra to keep that Rep, future work and recommendation is often worth more than the few quid your arguing about- I am not suggesting bow down to every complaint or comment, common sense obviously has to be applied.
I for one tried on many occasions to take my problem up directly with Carl, text messages, phone calls, emails, private messages, you name it, other than a three hour drive upto his I tried it, all to no avail, never once had an answer, nada, diddly squat.
Almost 5 months later he decided to get the Arse with me on a forum when I suggested he be steered well clear of (due to my personal experience), was rude and arrogant, until his memory was jogged, then silence since, so he can try for slander with me as much as he bloody well likes, I have all the evidence to back my statements up.
