
Originally Posted by
Fronteria
Hi. Tac
To make a complaint.
You must get the facts and the only way is to watch and record the programme so you can refer to it in cold blood so to speak, so you might need to play it back a few times.
You must then complain to the BBC in writing or email with the facts you have gathered, no emotional or flippant comments just pure facts, and make sure your facts are accurate and beyond question. (if you don't complain to the BBC first you will not get any response from the regulator OFCOM.)
If you don't get a satisfactory answer from the BBC the next step is now to complain to OFCOM the communications regulator who will investigate your complaint.
The other important thing is for as many people as possible to complain, one or two people complaining has little or no impact, several thousand complaints on the other hand will have a huge impact.