Right a update on this carbon I have asked my wife what is going on and she has said it has been lost in transit she has put a claim in against the company but as we are in china and I know this to be very true from it happening to me once. She can not refund the amount while we are here in china because if she logs in to her PayPal account PayPal will see a log in from another country china and will 100% put a block on the account. This once happened to me I tried to buy something from e bay and as soon as it came to pay PayPal blocked the payment. She has said to me when she is back it will be sorted out. But I am great full to you for slating me off when it’s absolutely all to do with me