Quote Originally Posted by angrybear View Post
There's a big difference between an item being "a sealed unit that cannot be serviced/repaired", and needing a manufacturers tool to disassemble it

It may be that the contract stipulates only FX supplied tools may be used on FX products, the "tool" needed might be the manual on how to strip it.

A few years back when I spoke to them, I was told they didn't do any 'in house' repair work on anything, it was all 'outsourced' but I imagine they're now FX trained to work on the guns.

SGC are sole UK importer, and the FX service centre, they have FX trained technicians, and have regular update / trainings. More significantly - they said yes, no problem to service pumps, after all they supply spare parts to trade, and retail for servicing said pumps - a bit tricky to explain if they cannot do the job themselves.
My pump was fully working / operational - it had minor gauge damage - I asked simply for a new gauge and change of seals as it was a few years old.