Quote Originally Posted by Rativity View Post
Thanks for the advice. I have already called the shop that the rifle was purchased from. I was told that no it would have to be brought in by the original purchaser with proof of I’d, the shop are a train brocock specialist and take on all warranty work, which is what I’ve been told.

With over 3k posts I’d of thought the ratcatcher was a responsible genuine fella, he can’t even be bothered to reply to a MOD above!

I have his adress/details. The fruad team will shut his account down instantly while they get my funds returned… then he can drive the 3hrs and pick it up if he wants to play it that way, like I said I’m getting my cash back doesn’t matter what I have to do
I have had a reply, no new information has been given at this stage. Essentially it is one person's word against another.

I am hopeful of a win win situation to resolve this, but some cooperation on both sides will be needed.

If a mutually satisfactory solution isn't achievable, then indeed formal action outside of the forum may be your best recourse.

Dave