I don't make excuses but I do understand when limited intelligence is at work. If you feel so strongly why don't you take these issues up with trading standards instead of mouthing off on here. Silly isn't it that you want to berate when the law is there to protect the consumer but you are so thick that it didn't occur to you to make your position clear which would open up a case against the manufacturer. Rather like imbeciles you choose to tamper yourself and then slag off the company. Pretty pathetic form and cancels any hope of warranty work. I am amazed that you found the strength to climb out of the reject bucket yourselves.